Privacy Statement
Last Updated September 1, 2024
Econome (“us”, “we”, or “our”) operates the Econome website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://www.joineconome.com
Personal Identifiers.
To provide our Services, Econome collects information that you share directly with us when you use the Services.
During registration, we may collect your name, email address, IP address, your device’s unique ID (where available) and other registration information. We may also collect information needed to complete your purchases, such as your billing address.
We may also collect any other information you provide when you communicate with econome through email or other means.
econome Payment Information.
We may collect your payment information when you purchase our service or recharge your business virtual card on econome . We also save your payment information to your econome account to allow you to load funds easier to your business virtual cards. In those cases, you will be asked to input a payment option (i.e., a debit or credit card), as well as information needed to complete those purchases (such as your billing address). In those instances, your payment information is securely stored with our payment processor, stripe.
Commercial Information.
We collect information about your purchases on retail sites when using econome chrome extension.
Internet or Network Activity.
We collect this information to provide econome members with a better way to shop online and to help us develop, improve, and market our Services. This may include data such as:
- the type of device you’re using
- operating system
- browser type
- event stamp
- error logs
- information about the retail site that lets us know if the users is on the site checkout page
- name of the retailer
- page views
To understand how you engage with our Services, we use common digital tools to see if you opened an email we sent, visited a link in those emails, or generally interacted with econome due to our marketing efforts.
Shopping and Usage Data.
On retail sites, econome collects the retailer’s name and page views and detects the website checkout page. We may also collect information regarding your purchases on a retail site while using econome browser extensions for internal analytics, commission collection, and managing Rewards. The information enables us to improve our products. We may also use this information to understand your service utilisation history to provide more tailored and detailed insights on how you are utilising services you track using econome.
Sensitive Personal Data.
We may disclose your sensitive personal information as appropriate to carry out legitimate business activities allowed by law, but we do not sell or share your sensitive personal data.
Aggregate and Anonymized Data
We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the experience for the econome community.
In addition to the uses described above, we also collect your information for a variety of reasons, including to provide our Services as well as for the following reasons:
- To provide our Services, such as setting up your account, verifying you are a trading limited company or a sole trader in the United Kingdom and EU , tracking subscriptions, setting billing reminders and checkout using your virtual cards on retail websites, and analyzing your service utilization.
- To manage and improve our Services: to ensure our products are working correctly, conduct internal analytics.
- To manage fraud and risk.
- To personalize your shopping experience, see a personalised recommendation feed to provide a more tailored, relevant experience or show sponsored product offers that may interest you.
- To market our Services.
- To communicate with you.
- To comply with Laws: to comply with applicable laws and rules and enforce our agreements with you and others who use our Services.
- To process information about your contacts: with your consent, we may collect your friend’s contact information for referrals.
We do not sell personal information to third parties for money or share your personal information for cross context behavioural advertising, including sensitive personal information, for cross-context behavioral advertising. We may disclose your sensitive personal information as appropriate to carry out legitimate business activities allowed by law.
In addition, we may disclose your personal information with your consent or in ways you’d expect (as we explain here).
We may disclose information:
- With our service providers (businesses that work for and with us) to run econome and fulfil our commitments to you. These include businesses that perform services on our behalf, including to help us maintain our products, manage your virtual cards and to provide support for legal, banking, security protection, payment processing, our own marketing, and customer service. Please know that when we disclose information with our service providers, it’s for the purposes outlined in this Privacy Statement and not for their independent use. The personal information we disclose may include your identification information, your shopping and usage data, internet or network activity, commercial information, inferences, and sensitive personal information.
- With our parent company, Chimp technologies LTD, but only for purposes allowed by this Privacy Statement, including to manage Rewards. The personal information we disclose may include your identification information, your shopping and usage data, and commercial information.
- With authorities, as required by law, or to comply or respond to a valid government request; or when we believe in good faith that it’s necessary to protect our rights, protect your safety or the safety of others, or investigate fraud. The personal information we disclose may include your identification information, your shopping and usage data, internet or network activity, commercial information and sensitive personal information.
- With a buyer or successor if Chimp Technologies LTD is involved in a merger, acquisition, or similar corporate transaction. If that happens, you will be notified via email and/or a prominent notice on the Website of any change in ownership, as well as any choices you will have as a result. The personal information we disclose may include your identification information, your shopping and usage data.
These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.
Though we hate to say it, despite our efforts, we can’t guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.
We retain personal information for as long as needed or permitted in the context of the purpose for which it was collected and consistent with applicable law.
The criteria used to determine our retention period are as follows:
- Personal information used for the ongoing relationship between you and Econome is stored for the duration of the relationship plus a period of 10 years unless we need to keep it longer, such as:
- A legal obligation to which we are subject.
- Consistent with the applicable law.
- Litigation, investigations, audit and compliance practices, or to protect against legal claims.
Data disclosed to Econome is subject to data retention periods in the Econome Privacy Statement.
Like most other online services, econome uses cookies, pixel tags, web beacons, and other markers (we’ll just call them “cookies”) to collect some of the data discussed in this Privacy Statement. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.
Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.
Our uses of cookies and similar technologies fall into the following general categories:
- Essential: We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;
- Performance: We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
- Functionality: We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
- Marketing: We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.
Any personal information that we collect and store through use of these technologies for categories other than “Essential” are based on your settings, managed through a conspicuous disclosure on our Website. You can change your preferences in your account settings at any time. If you want to disable cookies entirely, your browser or mobile device might have an option to do that. For more information, including instructions on disabling cookies, please visit: http://www.allaboutcookies.org/
We created econome for the exclusive use of adults (18 and older). We don’t knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to use or register for econome products or send any personal information to us.
If you have any questions about our privacy policies and practice, please contact us at hi@econome.com.
Or you can write us a letter (fancy!) at:
Chimp Technologies LTD
Stirling University Innovation Park
Stirling, UK
FK9 4NF